In order to comply with GDPR and Healthcare regulations, all clients will need to provide consent to us sharing the report findings with their GP or Consultant Psychiatrist.
In the event of an urgent referral, we will also require client consent to notify the Next of Kin, GP and or Consultant Psychiatrist.
Client consent can be withdrawn at any time, but that would result in the service provision being suspended.
WHAT HAPPENS TO A NO RESPONSE CALL?
If there is no response to a scheduled call, we will repeat a call every 5 minutes over a 20-minute period. If there is still no answer, we will contact Next of Kin and Responsible Clinician (usually a Consultant Psychiatrist or GP) to investigate the lack of response further.
WE ARE NOT AN EMERGENCY SERVICE
It is important to note that this is not an emergency mental health service, however in the event of serious concerns raised, we will notify the NHS emergency services, Responsible Clinician and Next of Kin.